Incidents | FastVPS.Systems Incidents reported on status page for FastVPS.Systems https://fastvps.betteruptime.com/ https://d1lppblt9t2x15.cloudfront.net/logos/98f62af2e2847810d986c779019f2d6c.png Incidents | FastVPS.Systems https://fastvps.betteruptime.com/ en Scheduled Router Maintanance https://fastvps.betteruptime.com/incident/401526 Sun, 21 Jul 2024 22:00:12 +0000 https://fastvps.betteruptime.com/incident/401526#9ec5631e37f2087e64919ab7f85bef756f92a6c2cc100aba2e2d61a4e6081488 Maintenance completed Scheduled Router Maintanance https://fastvps.betteruptime.com/incident/401526 Sun, 21 Jul 2024 22:00:12 -0000 https://fastvps.betteruptime.com/incident/401526#51d69d11db79597bdd171824f8e641365ab859af164810a537a3e11e5c49080b We are scheduling maintenance to fix a persistent issue on our router, this will cause overall downtime whilst our network engineer fixes the underlying issues of which we fixed with a hotfix. We hope to keep the downtime as minimal as possible. Please keep informed here as we under go work. Scheduled Router Maintanance https://fastvps.betteruptime.com/incident/401526 Sun, 21 Jul 2024 22:00:12 +0000 https://fastvps.betteruptime.com/incident/401526#9ec5631e37f2087e64919ab7f85bef756f92a6c2cc100aba2e2d61a4e6081488 Maintenance completed Scheduled Router Maintanance https://fastvps.betteruptime.com/incident/401526 Sun, 21 Jul 2024 22:00:12 -0000 https://fastvps.betteruptime.com/incident/401526#51d69d11db79597bdd171824f8e641365ab859af164810a537a3e11e5c49080b We are scheduling maintenance to fix a persistent issue on our router, this will cause overall downtime whilst our network engineer fixes the underlying issues of which we fixed with a hotfix. We hope to keep the downtime as minimal as possible. Please keep informed here as we under go work. Scheduled Router Maintanance https://fastvps.betteruptime.com/incident/401526 Sun, 21 Jul 2024 21:00:00 -0000 https://fastvps.betteruptime.com/incident/401526#51d69d11db79597bdd171824f8e641365ab859af164810a537a3e11e5c49080b We are scheduling maintenance to fix a persistent issue on our router, this will cause overall downtime whilst our network engineer fixes the underlying issues of which we fixed with a hotfix. We hope to keep the downtime as minimal as possible. Please keep informed here as we under go work. Scheduled Router Maintanance https://fastvps.betteruptime.com/incident/401526 Sun, 21 Jul 2024 21:00:00 -0000 https://fastvps.betteruptime.com/incident/401526#51d69d11db79597bdd171824f8e641365ab859af164810a537a3e11e5c49080b We are scheduling maintenance to fix a persistent issue on our router, this will cause overall downtime whilst our network engineer fixes the underlying issues of which we fixed with a hotfix. We hope to keep the downtime as minimal as possible. Please keep informed here as we under go work. Scheduled System Restart UK-01 https://fastvps.betteruptime.com/incident/396602 Thu, 11 Jul 2024 07:15:00 +0000 https://fastvps.betteruptime.com/incident/396602#45b248be3cfc5e2152caff2f1b6750db3d324daf685247e70df86678cfad4272 Maintenance completed Scheduled System Restart UK-01 https://fastvps.betteruptime.com/incident/396602 Thu, 11 Jul 2024 07:15:00 +0000 https://fastvps.betteruptime.com/incident/396602#45b248be3cfc5e2152caff2f1b6750db3d324daf685247e70df86678cfad4272 Maintenance completed Scheduled System Restart UK-01 https://fastvps.betteruptime.com/incident/396602 Thu, 11 Jul 2024 07:00:00 -0000 https://fastvps.betteruptime.com/incident/396602#61502da057018d8e986cb5d8757214a56bb39e610166dfc0cf5dd6c504d16f53 We are scheduling a restart of one of our UK Nodes at 8AM BST (GMT+1) Between this time we expect a brief moment of downtime whilst the system power cycles and boots. Estimated Downtime Being <5 Minutes Scheduled System Restart UK-01 https://fastvps.betteruptime.com/incident/396602 Thu, 11 Jul 2024 07:00:00 -0000 https://fastvps.betteruptime.com/incident/396602#61502da057018d8e986cb5d8757214a56bb39e610166dfc0cf5dd6c504d16f53 We are scheduling a restart of one of our UK Nodes at 8AM BST (GMT+1) Between this time we expect a brief moment of downtime whilst the system power cycles and boots. Estimated Downtime Being <5 Minutes [MAINTENANCE] Network Isolation Work https://fastvps.betteruptime.com/incident/374987 Sun, 26 May 2024 15:00:00 +0000 https://fastvps.betteruptime.com/incident/374987#9a863f8511f41ed727cc9266888881c5278f4966accd60808935080a695fcdc6 Maintenance completed [MAINTENANCE] Network Isolation Work https://fastvps.betteruptime.com/incident/374987 Sun, 26 May 2024 14:00:00 -0000 https://fastvps.betteruptime.com/incident/374987#bebe564a48f07f1d79a334c361ca0cbdf76d0815865bd3c3e14aa10f6b0f372f We are going to be performing some work on our virtfusion infrastructure to allow Virtual machines to communicate to eachother over the network on the same nodes. This maintanance will be minimal and hopefully doesn't cause any downtime. We will keep it as short and brief as possible, Thanks, FastVPS.Systems Movement of Router https://fastvps.betteruptime.com/incident/366051 Tue, 07 May 2024 16:30:00 +0000 https://fastvps.betteruptime.com/incident/366051#b3dc81cd4fe17c020811d9d44beffacc04569a9a46c468ca6545cdddd5be131e Maintenance completed Movement of Router https://fastvps.betteruptime.com/incident/366051 Tue, 07 May 2024 16:30:00 +0000 https://fastvps.betteruptime.com/incident/366051#b3dc81cd4fe17c020811d9d44beffacc04569a9a46c468ca6545cdddd5be131e Maintenance completed Movement of Router https://fastvps.betteruptime.com/incident/366051 Tue, 07 May 2024 14:47:15 -0000 https://fastvps.betteruptime.com/incident/366051#1858653ab4014a84ecb8879a5d483bf26b7e7b5385151514eedc460a57d998d0 We intend to move the router to another location to ensure a better connection for all clients and attempt to fix lower network speed compared to what we usually expect. Downtime will be minimal. Movement of Router https://fastvps.betteruptime.com/incident/366051 Tue, 07 May 2024 14:47:15 -0000 https://fastvps.betteruptime.com/incident/366051#1858653ab4014a84ecb8879a5d483bf26b7e7b5385151514eedc460a57d998d0 We intend to move the router to another location to ensure a better connection for all clients and attempt to fix lower network speed compared to what we usually expect. Downtime will be minimal. Movement of Router https://fastvps.betteruptime.com/incident/366051 Tue, 07 May 2024 12:50:00 -0000 https://fastvps.betteruptime.com/incident/366051#1858653ab4014a84ecb8879a5d483bf26b7e7b5385151514eedc460a57d998d0 We intend to move the router to another location to ensure a better connection for all clients and attempt to fix lower network speed compared to what we usually expect. Downtime will be minimal. Movement of Router https://fastvps.betteruptime.com/incident/366051 Tue, 07 May 2024 12:50:00 -0000 https://fastvps.betteruptime.com/incident/366051#1858653ab4014a84ecb8879a5d483bf26b7e7b5385151514eedc460a57d998d0 We intend to move the router to another location to ensure a better connection for all clients and attempt to fix lower network speed compared to what we usually expect. Downtime will be minimal. Response to Prior Downtime https://fastvps.betteruptime.com/incident/365474 Mon, 06 May 2024 10:28:00 -0000 https://fastvps.betteruptime.com/incident/365474#ff2d74b04d48215032f9dc63eb1c2c6bbc38dbd8c3c3028090ed3e362304cc62 Connectivity has been regained and all systems are operational Response to Prior Downtime https://fastvps.betteruptime.com/incident/365474 Mon, 06 May 2024 10:28:00 -0000 https://fastvps.betteruptime.com/incident/365474#ff2d74b04d48215032f9dc63eb1c2c6bbc38dbd8c3c3028090ed3e362304cc62 Connectivity has been regained and all systems are operational Response to Prior Downtime https://fastvps.betteruptime.com/incident/365474 Mon, 06 May 2024 10:19:00 -0000 https://fastvps.betteruptime.com/incident/365474#a2ee83f0cc271eae706123051a04df1e87649ba82c6fad60a31f8030633243ca Upon our BGP Partnet Scaleblade moving their key infrastructure over to another DC (LON2). Our system wasn't able to re-establish a BGP Session with their infrastructure. This lead to extended downtime due to not able to recieve a response from themselves regarding who's infrastructure was at fault. Later we intend to move the router to their infrastructure directly to attempt to mitigate the risks of a situation like this happening again. All is now resolved Response to Prior Downtime https://fastvps.betteruptime.com/incident/365474 Mon, 06 May 2024 10:19:00 -0000 https://fastvps.betteruptime.com/incident/365474#a2ee83f0cc271eae706123051a04df1e87649ba82c6fad60a31f8030633243ca Upon our BGP Partnet Scaleblade moving their key infrastructure over to another DC (LON2). Our system wasn't able to re-establish a BGP Session with their infrastructure. This lead to extended downtime due to not able to recieve a response from themselves regarding who's infrastructure was at fault. Later we intend to move the router to their infrastructure directly to attempt to mitigate the risks of a situation like this happening again. All is now resolved Emergency Maintanance on UK-01 https://fastvps.betteruptime.com/incident/363528 Fri, 03 May 2024 04:00:00 +0000 https://fastvps.betteruptime.com/incident/363528#cd1410f5bdb318a4facda3d3d9669c22c103087471b64ecd422896fa63b2d323 Maintenance completed Emergency Maintanance on UK-01 https://fastvps.betteruptime.com/incident/363528 Fri, 03 May 2024 04:00:00 +0000 https://fastvps.betteruptime.com/incident/363528#cd1410f5bdb318a4facda3d3d9669c22c103087471b64ecd422896fa63b2d323 Maintenance completed Emergency Maintanance on UK-01 https://fastvps.betteruptime.com/incident/363528 Thu, 02 May 2024 00:00:00 -0000 https://fastvps.betteruptime.com/incident/363528#f294ecc75af987fe76f232b64c28dbf87fc7943788cbc5a87c164531963b852f We will be carrying our a post-mortem of a process which we have had issues with in the past called "Yam" which is a crypto miner that seems to auto install itself every so often. No Data is at risk. Nor do we intend for downtime. We are just scheduling this maintanance for transparency and formality sake. Emergency Maintanance on UK-01 https://fastvps.betteruptime.com/incident/363528 Thu, 02 May 2024 00:00:00 -0000 https://fastvps.betteruptime.com/incident/363528#f294ecc75af987fe76f232b64c28dbf87fc7943788cbc5a87c164531963b852f We will be carrying our a post-mortem of a process which we have had issues with in the past called "Yam" which is a crypto miner that seems to auto install itself every so often. No Data is at risk. Nor do we intend for downtime. We are just scheduling this maintanance for transparency and formality sake. Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Mon, 01 Apr 2024 00:38:39 +0000 https://fastvps.betteruptime.com/incident/348768#ab1dc216dc31b55ba3e3ad4475a732c4afd819d63948f2f4af55d6e3fd3c0529 Maintenance completed Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Mon, 01 Apr 2024 00:38:39 -0000 https://fastvps.betteruptime.com/incident/348768#8817c8a5abe7e174e494f2d8d0dc5255540338ee671d9a3685e989d6c58814e9 We have been lead to believe that one of our main servers has been breached for the use in some form of bitcoin mining scheme called "YAM". At the current time we do not believe any data has actually been compromised. Will be updated As we know more. If you have any concerns please email us at support@cyphersoftware.uk Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Mon, 01 Apr 2024 00:38:39 +0000 https://fastvps.betteruptime.com/incident/348768#ab1dc216dc31b55ba3e3ad4475a732c4afd819d63948f2f4af55d6e3fd3c0529 Maintenance completed Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Mon, 01 Apr 2024 00:38:39 -0000 https://fastvps.betteruptime.com/incident/348768#8817c8a5abe7e174e494f2d8d0dc5255540338ee671d9a3685e989d6c58814e9 We have been lead to believe that one of our main servers has been breached for the use in some form of bitcoin mining scheme called "YAM". At the current time we do not believe any data has actually been compromised. Will be updated As we know more. If you have any concerns please email us at support@cyphersoftware.uk Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Sun, 31 Mar 2024 22:44:37 -0000 https://fastvps.betteruptime.com/incident/348768#8817c8a5abe7e174e494f2d8d0dc5255540338ee671d9a3685e989d6c58814e9 We have been lead to believe that one of our main servers has been breached for the use in some form of bitcoin mining scheme called "YAM". At the current time we do not believe any data has actually been compromised. Will be updated As we know more. If you have any concerns please email us at support@cyphersoftware.uk Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Sun, 31 Mar 2024 22:44:37 -0000 https://fastvps.betteruptime.com/incident/348768#8817c8a5abe7e174e494f2d8d0dc5255540338ee671d9a3685e989d6c58814e9 We have been lead to believe that one of our main servers has been breached for the use in some form of bitcoin mining scheme called "YAM". At the current time we do not believe any data has actually been compromised. Will be updated As we know more. If you have any concerns please email us at support@cyphersoftware.uk Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Sun, 31 Mar 2024 22:22:00 -0000 https://fastvps.betteruptime.com/incident/348768#8817c8a5abe7e174e494f2d8d0dc5255540338ee671d9a3685e989d6c58814e9 We have been lead to believe that one of our main servers has been breached for the use in some form of bitcoin mining scheme called "YAM". At the current time we do not believe any data has actually been compromised. Will be updated As we know more. If you have any concerns please email us at support@cyphersoftware.uk Emergency Reboot / Downtime https://fastvps.betteruptime.com/incident/348768 Sun, 31 Mar 2024 22:22:00 -0000 https://fastvps.betteruptime.com/incident/348768#8817c8a5abe7e174e494f2d8d0dc5255540338ee671d9a3685e989d6c58814e9 We have been lead to believe that one of our main servers has been breached for the use in some form of bitcoin mining scheme called "YAM". At the current time we do not believe any data has actually been compromised. Will be updated As we know more. If you have any concerns please email us at support@cyphersoftware.uk Schedule Reboot Of Router https://fastvps.betteruptime.com/incident/348636 Sun, 31 Mar 2024 14:15:00 +0000 https://fastvps.betteruptime.com/incident/348636#3b515d6507db3c149efef232bd3455228a683188edbf098559e2f4a5e3201e36 Maintenance completed Schedule Reboot Of Router https://fastvps.betteruptime.com/incident/348636 Sun, 31 Mar 2024 14:15:00 +0000 https://fastvps.betteruptime.com/incident/348636#3b515d6507db3c149efef232bd3455228a683188edbf098559e2f4a5e3201e36 Maintenance completed Schedule Reboot Of Router https://fastvps.betteruptime.com/incident/348636 Sun, 31 Mar 2024 14:00:00 -0000 https://fastvps.betteruptime.com/incident/348636#802d700864187a739f02dc2377a967f8b43680c9a0a170d7df24c731fd037674 We will be rebooting our main router to attempt to fix slow network speeds globally. Downtime should be <10 minutes. Thanks Schedule Reboot Of Router https://fastvps.betteruptime.com/incident/348636 Sun, 31 Mar 2024 14:00:00 -0000 https://fastvps.betteruptime.com/incident/348636#802d700864187a739f02dc2377a967f8b43680c9a0a170d7df24c731fd037674 We will be rebooting our main router to attempt to fix slow network speeds globally. Downtime should be <10 minutes. Thanks